Terms of Service

Effective Date: October 13, 2026

Welcome to CopperLadle. These Terms of Service govern your access to and use of our website, including purchases of sofas and other furniture products.

By accessing our website or placing an order, you agree to these terms and the applicable policies published on our website. Please read them carefully before making a purchase.

Website Use

You agree to use our website only for lawful purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or submit fraudulent or misleading information.

We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business.

Product Descriptions and Availability

We make reasonable efforts to present accurate product descriptions, photographs, dimensions, materials, and other product details.

Actual product colors and textures may vary depending on screen settings, lighting conditions, and device displays. Minor variations may also occur between product batches or finishes.

Product availability may change without notice. We encourage customers to review product specifications and measurements carefully before placing an order.

Pricing and Orders

Prices, promotions, and product availability may change without prior notice. Any applicable shipping charges or other fees will be disclosed during checkout.

An order confirmation indicates that we have received your order but does not necessarily mean that the order has been finally accepted in every circumstance.

We may cancel or refuse an order when reasonably necessary, including in cases of suspected fraud, significant pricing or listing errors, inventory limitations, or inaccurate order information.

If payment has already been collected for an order that we cancel, we will arrange an appropriate refund.

Payments

Payment methods available for your order will be displayed at checkout. You agree to provide accurate billing and contact information and to use a payment method you are authorized to use.

Payment processing may be subject to the terms and verification procedures of the relevant payment provider.

Shipping, Returns, and Refunds

Shipping estimates, return eligibility, order cancellations, and refund procedures are governed by our Shipping Policy and Refund and Return Policy.

Please review these policies before placing an order. Nothing in these terms limits consumer rights that cannot lawfully be waived.

Intellectual Property

Unless otherwise stated, the text, graphics, photographs, branding, design elements, and other materials on our website are owned by or licensed to CopperLadle and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use website content without appropriate authorization, except where permitted by law.

Third-Party Services

Our website may use third-party services or contain links to external websites. These services may have separate terms and privacy policies.

We are not responsible for third-party websites or services to the extent permitted by applicable law.

Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website available and product information current, but we cannot guarantee that the website will always operate without interruptions or errors.

To the extent permitted by law, CopperLadle will not be liable for indirect or consequential losses arising from the use of our website. Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

Changes to These Terms

We may revise these terms from time to time. Updated terms will be posted on this page with a revised effective date.

Governing Law

These terms are subject to applicable laws and mandatory consumer protections. Any governing-law or jurisdiction provision will be applied only to the extent legally permitted.

Contact Us

Store: CopperLadle
Email: sales@copperladle.com
Phone: +1 (302) 526-4190
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Address: 1100 N Market St, Wilmington, DE 19801, United States